We collect and use your personal information solely to provide access to and maintain the EVCloud application, and to communicate with you regarding our services.

If you choose to upload any documents or information to the EVCloud application, we treat the privacy and confidentiality of that content with the utmost care.

We do not share your personal information with third parties without your consent, except in the following circumstances:

1. To fulfill a request you have made;

2. Where necessary to enforce our Terms of Service, or to comply with applicable laws or legal obligations;

3. To detect, prevent, or address fraud, security, or technical issues;

4. To protect the rights, property, or safety of EVCloud, our users, or others.

   
   

As part of our standard business operations—including providing services to you, managing your account, and complying with applicable laws and regulations—we may collect and process your personal information. We will only use your information for the purposes described in this Privacy Statement and not for any unrelated purposes without your explicit consent.

2.1 Personal data you provide to us

When you use our services, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

1. Basic user information, such as your name, email address, phone number, photograph, and social media avatar;

2. Company-related information; and

3. Any other information you choose to provide when creating an account, requesting support, or otherwise communicating with EVCloud.

   
   

Payment Information. EVCloud does not collect or process any financial information, such as credit card numbers, expiration dates, or security codes. All payment transactions are securely handled by our third-party payment provider, Stripe, Inc. For details on how Stripe handles your payment information, please refer to their Privacy Policy.

Sensitive Personal Data. We ask that you do not submit any sensitive personal information when using our services, communicating with us, or applying for a position at EVCloud. This includes, but is not limited to:

1. Social Security numbers or national ID numbers;

2. Health or medical data;

3. Racial or ethnic origin;

4. Political opinions;

5. Religious or philosophical beliefs;

6. Trade union membership;

7. Sexual orientation or sex life information.

   
   

EVCloud does not intentionally collect or process sensitive personal data and reserves the right to delete such data if submitted.

2.2 Personal data we Collect automatically (service use)

Log Information. We automatically collect certain technical and usage information when you use our services. This may include details such as:

• Browser type and version;

• Device and machine identifiers;

• Access dates and times;

• Usage duration and frequency;

• Application launches and pages viewed;

• IP address;

• The referring web page;

• Debugging data; and

• Other usage statistics.

This information helps us understand how users interact with our services, improve functionality, and ensure security and performance.

Customer Support and Service Requests. When you contact EVCloud for support or other service-related inquiries, we may retain records of your communications, including any information you provide in connection with your request. This helps us manage your request and improve customer service.

Information from Third Parties. We may also collect personal information about you from publicly available sources and third-party platforms such as LinkedIn, Facebook, Dribbble, and Twitter, where permitted by applicable laws.

Access to Your Content. In limited circumstances and only where legally permitted, EVCloud may access, view, or listen to your content (as defined in Section 1.2 of our Terms of Service) for the following purposes:

1. To respond to support inquiries or feedback;

2. To detect, prevent, or resolve fraud, security vulnerabilities, legal issues, or technical problems;

3. To enforce our Terms of Service.

We do so with strict access controls and safeguards in place to protect your privacy and confidentiality.